Our Story

Or, I guess, my story! My name’s Helen (they/them), founder and sole trainer (currently!) of Complete First Aid.

I’ve had a first aid qualification for over 15 years, and have been training people for the last 4. Working across a variety of industries, from maritime to hospitality has given me a unique perspective and a valuable range of experience with first aid in different environments. For the last 8 years I’ve been working in the outdoor industry, specifically in climbing, with one of my main responsibilities being the management and reporting of first aid incidents.

I’m passionate about inclusion - as a fat and queer person in the outdoors, this is something incredibly close to my heart and I’m committed to increasing diversity in the outdoors, especially in instructors and leaders.

Are you a brand or entity looking to help facilitate first aid courses in diverse communities?

We’ve committed to providing a minimum of 2 first aid courses a year to people of the Global Majority, LGBTQIA+ folks or low-income candidates at minimal or no cost to the participants, to help folks up-skill into otherwise hard-to-access areas. If you or your business can help us reach these communities or provide more courses, get in contact.